"The Consultant ran a change programme covering a wide range of business areas and entailing identification and mapping of extensive improvement opportunities. He was able to combine his deep knowledge of the business with a genuine objectivity and detachment, which enabled him to produce very high quality outputs that were very straightforward for the client staff to adopt. He was rigorous and with great attention to detail. His directness and openness ensure that no issues are left unresolved and are attributes that he is able to combine with a clear sense of the big picture and the objectives of the change programme. He will be a valuable asset to any change programme in which he is engaged."
"The Consultant was a massive help in assisting me in creating a Service Delivery function based in the UK using supplier resources, covering Incident, Problem and Change Management. His knowledge and experience of service delivery is excellent and his ability to deliver is second to none. He was also fundamental is setting up an overseas support model for our offices involving supplier resources in N America, S America, SE Asia and Europe. The solution he put in place was perfect for our needs at that time. I would have no hesitation in recommending him for a senior Service Delivery or Project oriented role."